Terms & Conditions

Last updated: September 21, 2026

1. Acceptance of Terms

This website, https://krisomikaretail.com ("the Website"), is owned and operated by Krisomika Retail Private Limited ("the Company", "we", "us", "our"), the parent company behind the Grocery Select brand. By accessing or using the Website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the Website.

2. Nature of the Website

The Website provides general information about Grocery Select, its supermarket format, and its franchise programme. It is an informational resource, not a transactional e-commerce platform — the Website does not process product sales, payments, or orders. Submitting an enquiry form does not create a contract between you and the Company.

3. Eligibility

The Website and the franchise enquiry process are intended for use by individuals who are at least 18 years of age and legally capable of entering into a binding contract under the Indian Contract Act, 1872. By using the Website, you represent that you meet this requirement.

4. Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by, any third party. You agree not to:

• Submit false, misleading, or fraudulent information through any enquiry, contact, or lead form;
• Attempt to gain unauthorised access to any part of the Website, its servers, or the admin/back-end systems;
• Use any automated system (bots, scrapers, crawlers) to extract content or submit forms, other than standard search-engine indexing;
• Upload or transmit any virus, malware, or other harmful code;
• Reproduce, duplicate, copy, sell, or exploit any part of the Website for commercial purposes without our written consent.

5. Franchise Enquiries Are Not an Offer

Content on this Website relating to franchise fees, investment ranges, store formats, support commitments, or return expectations is indicative and for general information only. It does not constitute a binding offer, invitation to invest, or franchise disclosure document. A franchise relationship is created only upon execution of a formal, signed Franchise Agreement between you and the Company, the terms of which will prevail over anything stated on this Website. See our Franchise Disclaimer for more detail.

6. Intellectual Property

All content on the Website — including the "Grocery Select" name and logo, text, graphics, layouts, store design concepts, and other materials — is owned by or licensed to the Company and is protected under applicable Indian intellectual property laws, including the Copyright Act, 1957 and the Trade Marks Act, 1999. You may view and print pages for personal, non-commercial reference only; any other use requires our prior written permission.

7. Third-Party Links

The Website may contain links to third-party websites (for example, social media profiles, business directories, or payment/communication tools such as WhatsApp). These links are provided for convenience only. We do not control, endorse, or take responsibility for the content, policies, or practices of any third-party website, and accessing them is at your own risk.

8. Accuracy of Information

We take reasonable care to keep the information on this Website current and accurate, but we do not warrant that all content is complete, error-free, or up to date at all times. Figures relating to fees, investment, or store economics are subject to revision — always confirm current terms directly with our franchise team before relying on them.

9. Limitation of Liability

To the fullest extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of, or inability to use, the Website, including reliance on any information published on it. Nothing in these Terms limits any liability that cannot be excluded under Indian law.

10. Indemnity

You agree to indemnify and hold harmless the Company, its directors, employees, and agents from any claim, loss, or demand, including reasonable legal costs, arising out of your breach of these Terms or your misuse of the Website.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Subject to the dispute-resolution process described in our Grievance Redressal Policy, any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Gautam Buddha Nagar (Noida), Uttar Pradesh.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

13. Contact Us